Come take a behind-the-scenes look at how enterprise service providers manage their client accounts, with specific tips on how you can implement those practices on even your smallest projects.
Have you had a specific client management problem that you weren’t sure how to resolve? Have you noticed a trend among a few of your last challenging projects that seems to be hindering your “project profitability”? Then this session is for you. This session will focus on techniques large-scale agencies use to give a white-glove client experience while controlling scope creep.